Customer service representatives are the primary point of contact between a business and its customers. The team at Qualtrics highlights the vital role they play in numerous industries by showing which ones hire the most reps on a series of detailed graphs. Here are the industries that hire the most customer service reps:
1. Retail Trade
2. Professional, Scientific, Administrative, and Waste Management Services
3. Finance, Insurance, Real Estate, Rental, and Leasing
4. Arts, Entertainment, Recreation, Accommodation, and Food Services
5. Transportation, Warehousing, and Utilities
6. Manufacturing
7. Educational Services, Health Care, and Social Assistance
8. Information
9. Wholesale Trade
10. Public Administration
11. Other Services except Public Administration
12. Construction
13. Agriculture, Forestry, Fishing, Hunting, and Mining
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